How to Contact JX?
Our only email address is firstname.lastname@example.org (with hyphen). We do not use any other email address to contact our customers. If you have any question or inquiry, please feel free to contact us by using one of these three options as below,
- Directly to email@example.com (highly recommended)
- Form in CONTACT US page
- Buttons in every product page
Sometimes, communication via email is less efficient. If customers don’t mind, instant message tool, such as WhatsApp and Skype, are welcome.
Your Private Information
The private information we mean here is shipping address and telephone number. We require these information from our customers under only one circumstance, and that is customers are going to place orders, and these information is for proforma invoice and express companies only, such as DHL, FedEx, TNT, etc.
Since JX Jewelry is a China-Based manufacturer and wholesaler in stainless steel jewelry business, we do not provide online purchase service, and that means at JX you don’t need to create a personal account online to place order. We do not need any of your private information before an offical order is being made, which would be much more easier and safer forour every customer.
JX is always looking for a long-term business relationship with our customers. Protection of our customers privacy is our top priority, and we guarantee that we do not sell or share any personal data with anyone.